Privacy Policy

Last Updated: January 15, 2026

The Paperflower Foundation (“we,” “our,” or “the Foundation”) is committed to protecting your privacy and handling personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, donations, memberships, events, and communications.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Mailing address

• Phone number

• Financial Information for eligibility

• Demographics

• Donation amount and payment method (processed securely through third-party platforms)

• Membership or partnership details

• Anonymous Surveys

b. Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited on our website

This data helps us improve functionality and security.

2. How We Use Information

We use collected information to:

• Process donations and issue receipts

• Communicate with donors, members, and partners

• Share impact updates, newsletters, and fundraising campaigns

• Maintain internal records and comply with legal obligations

• Improve our programs and outreach

We do not sell, trade, or rent personal information.

3. HIPAA & Health Information Disclaimer

The Paperflower Foundation may collect limited health-related information, including prescription-related information, when necessary to administer charitable assistance programs such as paying pharmacies or vendors on behalf of individuals receiving medication support.

• The Foundation collects only the minimum necessary information required to process payments and verify eligibility.

• Identifying information and health details are coded, restricted, and accessed only by authorized personnel for administrative purposes.

• PHI is not used for diagnosis, treatment, or clinical decision-making and is not shared beyond what is required to fulfill the charitable purpose.

• Records containing PHI are securely stored, retained only as long as necessary, and securely discarded in accordance with internal privacy and data protection policies.

• Any reporting, storytelling, or impact metrics use de-identified or aggregate data only.

When the Foundation works with licensed providers or pharmacies, those entities remain responsible for their own HIPAA compliance under applicable law.

4. Stories, Testimonials & Impact Sharing Disclaimer

The Paperflower Foundation may share stories, examples, or impact narratives to illustrate the importance of mental health access and continuity of care.

Important protections:

• All stories are shared with consent, anonymized, composite, or fictionalized to protect privacy.

• Names, identifying details, locations, timelines, and circumstances may be changed or combined.

• No story is intended to identify a specific individual or disclose private health information.

Stories are used solely for educational, advocacy, and fundraising purposes and are never meant to replace professional advice or reveal confidential information.

5. Third-Party Services

We use trusted third-party platforms (such as payment processors and donor management systems) to operate our nonprofit. These providers have their own privacy and security practices.

The Paperflower Foundation is not responsible for the privacy practices of third-party websites or services.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information. While no system is 100% secure, we work to reduce risk and respond promptly to any concerns.

7. Your Choices & Rights

You may:

• Opt out of non-essential communications at any time

• Request access to or correction of your personal information

• Request removal from our mailing lists

To make a request, contact us at info@paperflowerfoundation.org

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services indicates acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Paperflower Foundation
info@paperflowerfoundation.org